Terms and Conditions

By purchasing contact lenses from our website, you acknowledge and agree to the following terms and conditions. Please read them carefully, as they outline important information regarding product use, safety, and our policies.

1. Product Appearance DisclaimerImages on our website are for reference purposes only.Actual product appearance may vary due to:Natural eye colorLighting conditionsScreen resolution and display settingsThese factors can impact how lenses look when worn.We do not guarantee an exact match between product photos and real-life appearance.
2. Improper Use & Care DisclaimerProper hygiene and care are essential to avoid infections, irritation, and eye damage. Customers are responsible for following professional guidelines.Common improper practices include:Wearing lenses longer than recommendedNot cleaning lenses properly or using unsuitable solutionsSleeping with lenses not meant for overnight useSharing lenses with othersHandling lenses with unwashed or dirty handsImportant:We are not liable for damage or health risks caused by misuse or negligence.

3. Prescription & Eye Health Responsibility

Customers must ensure that they purchase lenses based on a valid optometrist’s prescription (if applicable).

We recommend:

  • Consulting an eye care professional before purchase

  • First-time users seek guidance on lens handling

  • Discontinuing use and seeking medical help if irritation, redness, or discomfort occurs

We are not responsible for issues arising from:

  • Incorrect lens selection

  • Ignoring professional advice

4. Agreement to Terms

By completing a purchase, customers confirm that they:

  • Have read and agreed to these terms

  • Are responsible for the safe and proper use of lenses

  • Understand the product may differ in color, design, or fit from online images

  • Accept all usage and care responsibilities

5. Visual Obstruction & Usage Responsibility

Certain decorative or colored lenses—especially opaque or costume styles—may reduce vision clarity.

Usage Guidelines:

  • Avoid using such lenses while driving or in low-visibility situations

  • Use caution during activities that require full vision

We are not liable for vision impairment or difficulties caused by wearing these lenses.

6. No Return & No Refund Policy

All sales are final.
We do not accept returns or offer refunds for:

  • Change of mind

  • Dissatisfaction with lens color, size, or fit

  • Incorrect order placement

  • Discomfort from usage

  • Any other personal preferences

As lenses are personal-use hygienic products, returns are not allowed to ensure customer safety.

7. Our company shall not be held responsible for any customs duties, taxes, or governmental charges imposed by the state on imported shipments. Furthermore, the company is not liable for any such fees and shall not be obligated to refund any amount in the event of rejection, delay, or failure of shipment clearance by the state customs authorities

If you have any questions about these terms, please contact our support team before making a purchase.Thank you for choosing our products. We appreciate your trust in us.

Return & Exchange Policy